Terms and Conditions

**Terms and Conditions for Venetian Nail Spa**

**Effective Immediately**

Welcome to Venetian Nail Spa. By using our services, you agree to the following terms and conditions. Please read them carefully.

**1. Services**

1.1. **Service Description:** Venetian Nail Spa offers a range of nail care services, including but not limited to manicures, pedicures, waxing, nail art and nail designs. Service details and prices are subject to change without prior notice.

1.2. **Service Modifications:** We reserve the right to modify or discontinue any service at our discretion.

**2. Appointments**

2.1. **Booking:** Appointments can be made via our website, 3rd party booking apps or websites, phone, or in-person. Bookings are subject to availability.

2.2. **Cancellation:** To cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled appointment may incur a cancellation fee.

2.3. **No-Show Policy:** Failure to attend a scheduled appointment without prior notice may result in a fee and/or restriction on future bookings.

**3. Financial Transactions**

3.1. **Payment Methods:** We accept various payment methods, including cash, credit/debit cards, and electronic payments. All payments must be completed at the time of service.

3.2. **Refunds:** Refunds are not provided for services rendered. If you are dissatisfied with the service, please contact us within 24 hours to discuss a resolution.

3.3. **Charges:** Any additional charges incurred during your visit (e.g., extra services) will be communicated and agreed upon before they are applied.

**4. Liability and Disclaimers**

4.1. **Information Accuracy:** We strive to provide accurate information on our website and in our communications. However, we do not guarantee the accuracy, completeness, or reliability of any information.

4.2. **Website Downtime:** We are not responsible for any downtime or unavailability of our website due to technical issues or other reasons.

4.3. **Liability:** Venetian Nail Spa is not liable for any personal injury, loss, or damage that occurs as a result of using our services, except where required by law.

**5. Copyright and Intellectual Property**

5.1. **Content Ownership:** All content on our website, including text, images, and logos, is the property of Venetian Nail Spa or its licensors and is protected by copyright laws.

5.2. **Usage Restrictions:** You may not reproduce, distribute, adapt, or create derivative works from our content without prior written permission from Venetian Nail Spa. Content may not be used for commercial purposes without explicit authorization.

5.3. **Attribution:** If you are granted permission to use our content, proper attribution to Venetian Nail Spa must be provided.

**6. User Behavior**

6.1. **Prohibited Conduct:** Users are prohibited from engaging in unlawful behavior, hate speech, bullying, or any actions that may harm others. Spamming, promotion of unrelated products or services, and other disruptive behavior are also prohibited.

6.2. **Account Suspension:** We reserve the right to suspend or disable user accounts that engage in prohibited conduct or violate these terms.

**7. User Accounts**

7.1. **Account Management:** You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

7.2. **Account Termination:** We reserve the right to terminate or suspend user accounts for violations of these terms or for any other reason at our discretion.

**8. General Terms**

8.1. **Modifications:** Venetian Nail Spa reserves the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting.

8.2. **Governing Law:** These terms are governed by and construed in accordance with the laws of Modesto, CA. Any disputes arising from these terms will be resolved in the courts of Modesto, CA.

8.3. **Severability:** If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

**9. Walk-In Appointments**

9.1. **Availability:** Walk-in appointments are subject to availability and are not guaranteed. We recommend making a reservation in advance to ensure your preferred service time.

9.2. **Wait Times:** If you choose to walk in without a prior appointment, please be aware that wait times may vary based on current salon activity and appointment schedules. We cannot guarantee immediate service for walk-in customers.

9.3. **Service Limitation:** Services provided to walk-in customers may be limited based on time constraints and staff availability. We encourage scheduling an appointment to receive the full range of services.

9.4. **Priority:** Appointments that are scheduled in advance take precedence over walk-in customers. We will do our best to accommodate walk-ins, but priority will be given to those with scheduled appointments.

9.5. **No Guarantee:** We make no guarantees regarding the availability of services for walk-in customers, and any inconvenience caused by wait times or service limitations is not the responsibility of Venetian Nail Spa.

**10. Appointment Wait Times**

10.1. **Punctuality:** Please arrive at least 5-10 minutes before your scheduled appointment time. This allows for a smooth check-in process and helps us stay on schedule.

10.2. **Late Arrivals:** If you arrive late to your appointment, we will make every effort to accommodate you. However, depending on how late you are and the day's schedule, your appointment time may be reduced or rescheduled to avoid delays for other clients.

10.3. **Extended Wait Times:** Occasionally, unforeseen circumstances may cause delays in our schedule. We apologize for any inconvenience and will keep you informed of any significant delays as soon as possible. 

10.4. **Appointment Duration:** The duration of your appointment may vary based on the complexity of the service(s) and the condition of your nails. We strive to provide accurate estimates but recommend allowing extra time in case of unexpected delays.

10.5. **Service Completion:** If you need to leave at a specific time, please inform us when booking your appointment. While we aim to complete services within the allotted time, any additional requests or modifications may affect the overall duration.

10.6. **Notification of Delays:** If we anticipate a delay of more than 15 minutes for your scheduled appointment, we will contact you to provide an update and offer options for rescheduling or adjusting your service.

**11. Dissatisfaction with Results**

11.1. **Satisfaction Guarantee:** We strive to provide high-quality services and customer satisfaction. If you are not satisfied with the results of your service, please inform us within 24 hours of your appointment.

11.2. **Resolution Process:** We will work with you to address your concerns and offer a resolution. This may include adjustments to the service or a complimentary touch-up, depending on the situation.

11.3. **Product Removal:** If you remain dissatisfied after the resolution process, we reserve the right to remove any products applied during your service at no additional cost to you.

11.4. **Future Services:** Continued dissatisfaction with our services may result in the refusal of future appointments. We aim to ensure a positive experience for all clients, and in cases where we are unable to meet your expectations, we may determine that it is in both parties' best interest to discontinue our services.

11.5. **Communication:** We value your feedback and encourage open communication. Please provide details of your dissatisfaction so we can improve our services and address any issues effectively.

**Added 8/29/2024

Please carefully review the Terms and Conditions before booking an appointment or receiving services at our salon.

**Acceptance of Terms**

By scheduling an appointment or receiving services at Venetian Nail Spa, you agree to comply with and be bound by these Terms and Conditions.

**Client Responsibilities**

- **Accurate Information**: Clients are responsible for providing accurate and complete information regarding any medical conditions, allergies, or sensitivities that may affect the services provided.

- **Pre-existing Conditions**: Clients must disclose any pre-existing medical conditions, such as diabetes, circulatory issues, or skin conditions, that may be relevant to the services they wish to receive.

- **Open Cuts and Wounds**: For your safety, we strongly advise against receiving nail services if you have open cuts, sores, or infections on your hands or feet. Venetian Nail Spa reserves the right to refuse service if such conditions are observed.

**Allergies and Sensitivities**

Venetian Nail Spa uses a variety of products that may contain ingredients that could cause allergic reactions. It is the client's responsibility to inform the technician of any known allergies or sensitivities prior to the start of the service.

- **Patch Tests**: We recommend performing a patch test 24-48 hours before any service involving new products if you have a history of allergic reactions. Please request this service when booking your appointment.

- **Liability**: Venetian Nail Spa is not liable for any allergic reactions or adverse effects caused by the use of our products if the client has not informed us of their allergies or sensitivities in advance.

**Medical Conditions**

Clients with medical conditions that may impact the safety or outcome of their nail services must consult with their healthcare provider before receiving services. Venetian Nail Spa is not responsible for complications arising from pre-existing medical conditions.

**Refusal of Service**

Venetian Nail Spa reserves the right to refuse service to anyone, or anyone who has open cuts, wounds, infections, or other conditions that may pose a risk to their health or the health of our staff and other clients.

**Safety and Sanitation**

We adhere to strict hygiene and sanitation protocols to ensure the safety and well-being of our clients. All tools and equipment are sterilized before use, and single-use items are properly disposed of after each service.

**Client Consent**

By receiving services at Venetian Nail Spa, you consent to the use of products and techniques as deemed appropriate by your technician, based on the information provided by you regarding your health and medical history.

**Limitation of Liability**

Venetian Nail Spa is not liable for any injury, loss, or damage that may occur as a result of receiving our services, including but not limited to allergic reactions, infections, or aggravation of pre-existing medical conditions.

**Changes to Terms and Conditions**

Venetian Nail Spa reserves the right to modify these Terms and Conditions at any time without prior notice. The most current version of the Terms and Conditions will be available on our website.

**Photo and Video Disclaimer**

By visiting Venetian Nail Spa and receiving services, you acknowledge and agree to the following terms regarding photos and videos:

### 1. **Consent to Photography and Videography**

- **Salon Rights**: Venetian Nail Spa reserves the right to take photos and videos during your visit, including images and recordings of your nails, hands, feet, and any services provided. These photos and videos may be used for promotional, marketing, and educational purposes.

- **Social Media Sharing**: By agreeing to our services, you consent to the sharing of these images and videos on our social media platforms, website, and other promotional materials. This includes before-and-after photos of your nails and any other content created during your appointment.

### 2. **Client-Provided Content**

- **Ownership**: If you provide or share photos or videos taken at Venetian Nail Spa or of our services on your own social media platforms, you grant Venetian Nail Spa a perpetual, royalty-free, irrevocable license to repost, share, and use this content for our promotional and marketing purposes.

- **Attribution**: When possible, Venetian Nail Spa will attribute the content to your social media handle or profile if we use it on our platforms.

### 3. **Privacy and Anonymity**

- **Personal Identifiers**: We respect your privacy and will not use photos or videos that clearly identify you without your express permission. This includes avoiding images that show your face or other identifiable features unless you consent.

- **Request for Removal**: If you wish to have a specific photo or video removed from our social media or other promotional materials, please contact us, and we will make reasonable efforts to accommodate your request.

### 4. **Copyright and Ownership**

- **Salon Content**: All photos and videos taken by Venetian Nail Spa staff during your visit are the property of Venetian Nail Spa. We retain all copyright and ownership rights to this content, including the right to edit, modify, and use the content in any manner we deem appropriate.

- **Client Content**: By sharing or tagging Venetian Nail Spa in your content, you acknowledge that Venetian Nail Spa may use, repost, and share this content across its platforms with proper attribution.

### 5. **Use of Third-Party Content**

- **Collaborations and Influencers**: If you are collaborating with Venetian Nail Spa as an influencer or content creator, separate agreements may apply, specifying the use and ownership of any content created during the collaboration.

### 6. **Changes to Disclaimer**

Venetian Nail Spa reserves the right to modify this disclaimer at any time. The most current version will be available on our website.

By receiving services at Venetian Nail Spa, you acknowledge that you have read, understood, and agreed to this Photo and Video Disclaimer.

By booking an appointment or receiving services at Venetian Nail Spa, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

For any questions or concerns, please contact us at:

Venetian Nail Spa  

1700 McHenry Ave Ste 22

Modesto, CA 95350

(209) 408-8597